Refund Policy

Effective: September 12, 2026
BERH Stores & Consulting Inc. - FZCO, operating as High Ticket ("we", "us")

The short version
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Our free workshop costs nothing, so there is nothing to refund. Purchases of our training programs are final. We do not offer refunds for a change of mind, a lack of time, or because the business model turned out not to be for you. Most of our programs include a guarantee. If your program does, and you complete every action requirement within the stated period, you are eligible for a refund exactly as your enrollment agreement describes.
Your signed enrollment agreement governs. If anything on this page differs from your agreement, the agreement controls.
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Why program purchases are final

‍When you enroll, you receive immediate access to our training content, software, templates and coaching, and we reserve coaching capacity for you. Once delivered, these cannot be returned. Just as importantly, education does not produce results on its own; results depend on what a student does with it. That is why our guarantee, where offered, is built around actions rather than outcomes.

How our guarantee works

‍Where a program includes a guarantee, its full terms — the specific actions, the deadline for completing them, the evidence we ask you to keep, and the refund amount — are set out in the enrollment agreement you sign before you pay, and they are shown to you before you pay.The action requirements are the same steps we teach. Depending on the program, they include things like completing the training modules, setting up your online store, submitting supplier applications, attending coaching calls and documenting your work.

Why there are action requirements: No one sees results from a training program without doing the work. The requirements are the minimum activity that gives a student a real chance, and they exist to make sure the guarantee rewards people who did their part.

What we do and do not promise: Every requirement can be completed with ordinary effort using the training and tools we provide. We do not promise that it will be easy or quick; building a business takes sustained time and work. Completing the requirements does not guarantee sales or income. What it guarantees is your eligibility for a refund under your agreement if you meet the requirements and do not reach the milestone your guarantee describes.

We honor it: When a student meets the requirements and qualifies, we issue the refund the agreement promises. We approve refunds under our guarantee regularly.

What is not refundable
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- Purchases where the action requirements were not completed, or were completed after the deadline
- Requests without the documentation your agreement asks you to keep
- Change of mind, lack of time, or a decision that the model is not for you
- Disappointment with results where the requirements were not met
- Remaining installments on a payment plan, which are part of the full program price rather than a subscription you can cancel
- Money paid to other companies for your business — store platform fees, domains, software, advertising spend, product costs — which we never receive and cannot refund

How to request a refund
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1. Email [email protected] from the address on your account with the subject line "Refund request."
2. Include your full name, program name, purchase date, and the documentation your agreement requires.
3. We acknowledge every request within 2 business days and give you a decision within 10 business days.
4. Approved refunds are returned to your original payment method. Your bank or card issuer typically posts them within 5-10 business days.

If you think a request was decided in error, reply to the decision email and a manager will review it.

Chargebacks

‍Please contact us before disputing a charge with your bank. We respond to every request, and most concerns are resolved directly.

Disputes opened without contacting us will be answered with your signed agreement and program access records.

Optional low-cost digital add-ons

‍Some registrants choose an optional digital product for a small fee. It is delivered instantly. If you cannot access it or it does not work as described, email us within 3 days and we will fix it or refund it.

Questions
Email [email protected] or call +1-855-949-5502, 7 am – 10 pm EST.
We're happy to walk you through your agreement's guarantee terms before you buy.